What people say and feel in the moment they are shopping for or using your brand is different from what they report hours, days or weeks afterwards.
With VCN’s Mobile Research App, Epiphany, you can now be immersed into your consumer’s world, within minutes.
This is the first real time video chat app that can provide clients with instant access to their consumer at any place and at any time.
In real time you can video chat with your customer and get in-the-moment responses when they’re shopping, using your product or service, when they’re out on the town, with their families—everywhere they actually lead their lives.
No other app lets you probe deeper. Or provides a more immersive research experience. The kind that leads to rich emotional insights. And new ways of thinking, that can only happen in the moment, in the context of your customers’ real lives.
Epiphany also lets consumers upload photos, videos and audio files from their phones directly to our servers allowing you to obtain immediate access to your in-store activities, your competitors activities, your targets daily rituals or anything else you can imagine.
No matter who, when, where or what, VCN will take you there in real time, both quickly and cost effectively.
Mobile Insights Are Qualitatively Different
Mobile market research is not only fast and efficient; it also delivers a different kind of insight.
VCN conducted a groundbreaking study showing that when we capture real time response when consumers are shopping for or using your product, we can get to mobile insights that are more visceral, intuitive and emotional than those obtained after the fact.
These mobile insights, which are the true drivers of purchase decisions, emerge from the right side of the brain.
Watch this consumer mobile insight video to see what we mean.
Let VCN do it for you or do it yourself with our White Label offering
VCN can use Epiphany to conduct custom studies for clients or you can use your own White Label mobile research app, which we will customize for your product, brand or company.
When you White Label Epiphany from VCN, as part of the service we will recruit and maintain a custom research panel for you, provide technical support for your team and provide access to all the video archives from your chats.
Picture being able to tap into your consumer’s world in a moments notice! See demo below to learn how!